Error Code L7 on Microfilm Scanner 300?

[tboyd5150]

I have a Canon Microfilm Scanner 300 (M31022) and a Canon Fileprint 250 printer. The two devices seem to be communicating because when I power on the scanner, the printer lights up and makes noises. The scanner works well overall. I am trying to print from the scanner, but the error code L7 flashes on the scanner. This error code is not listed in the user manual. Does anyone have any recommendations on how to resolve this issue and get the scanner to print? Thanks!

[Danny]

Thanks for letting us know what Canon product you've got. The Microfilm Scanner MS-300 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!