07-24-2024
11:28 AM
- last edited on
07-25-2024
09:33 AM
by
Danny
I purchased this portable scanner, however, it does not load to a scan screen. I loads to upload pictures to my dropbox. Is there some sort of setting that must be changed?
07-25-2024 09:34 AM
Thanks for joining the conversation, mbsmtlaurel!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-25-2024 10:58 AM
I now have it operating as it should. Thank you for your response and assistance. Have a great day.
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