My company currently uses the P-215 to scan documents and ID cards into our application using a TWAIN scanning interface. Some of our customers also use the CaptureOnTouch software for other purposes. The issue is that every time a user loads an ID ...
Hello, I am attempting to scan objects that are placed in transparent boxes, and are therefore a few millimeters above the window of my LiDE 400. My issue appears to be the same as this unresolved one: https://community.usa.canon.com/t5/Scanners/Cano...
We keep getting the error code J051, Sensor not clean. We have cleaned all sensors multiple times, and turned the scanner off and back on also. I've looked around on the internet and saw a few posts saying that there is an issue with the recessed lig...
Our 7550 was having trouble pulling pages through so I replaced the rollers. Now it won't pull them at all. It starts to, then it sounds like the page is getting stuck on something, possibly the retard rollers, then I get the message that No page was...
My company is looking to buy a "dumb" scanner that has no wifi/bluetooth capabilities and this looks to be a strong contender. The only thing that we have been unable to find documentation on is whether this piece of equipment has non-volatile memor...
Just bought the Canoscan LiDE400 and I do understand about changing settings but no matter what I do, it saves everything as a PDF which I dont want or need. This happens regardless of whether I use AUTO or any of the other buttons. I also have an ...
It used to be that in powering up this scanner (by inserting the USB cable), the software would automatically launch. Now it opens up a folder with the program (D:\Ontouchlite\Ontouch.exe) and I must double click on it to start it. Is there a way t...
I have a CanoScan LiDE 300 and on every scan middle of the scan appears a shadow. I've cleaned the cover and the platen, but there's not much out there on this particular problem. Will you pls suggest me to solve the issue.Thanks.
I'm encountering a problem when scanning multiple items into a single .pdf file—it's scanning from the back page first. I've checked the GUI settings, but I can't find an option to fix this. Interestingly, other scanners in the department don't have ...
I have a Canon LiDe 400 scanner and have completed the installation of Canon IJ Scan Utility Lite on my Mac and I plugged in my scanner when it told me to do so. The installation said everything was fine and complete. But when I went to open the so...
I am looking to buy a canon image scanner to scan a boat load of pictures.I have a Imac desktop computer with the high sierra version 10.13.6will the canon RS40 work with this versionI can no longer upgrade my system
any1 can help me fix 5b00 on canon g2000 i down know how to download Canon Tool Serice
Greetings. Since one of MS's wonderful recent updates, my computer no longer recognizes either my scanner (8400F) or the driver. Is there a hidden updated driver on the Canon site that my old eyes are missing, or another remedy for this problem? W...
I was in the process of scanning school exercise and note books and after about 400 pages scanned, 2 of the rollers started smearing the pencil writing on the pages. This particular book I had already scanned once without any smearing.The rolls got d...
Hello - i have a Canon CanScan 8400F that is well over 10 years old but still works fine. the software/drivers from the original purchase was a CD that is long gone. and on my last computer i used Arcsoft photo studio - but even that appears to be no...
