I am running into an issue while scanning. If there is a paper with another paper taped onto it, it takes the paper then stops mid scan, it will not continue to scan? I tried to adjust the "double feed Detaction" it did not work. Any help would be greatly appreciated.
Welcome to the Canon forum!
So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.