06-02-2023 02:37 PM
We upgrade our to MS o365 our Outlook version is Microsoft 365 MSO version 2304 build 16.0.16327.20200 64 bit, after the uprade our Cannon DR-3010C can't scan to email we get a login error message, I'm uninstalled and reinstall the drivers and CaptureOn Touch to no avail, please advise.
06-06-2023 01:04 PM
Hi,
We will have to recommend that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).
We look forward to hearing from you.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.