06-12-2025 06:57 AM
Dear,
I own a Canon Lide 220 and am happy with it.
Suddenly it makes a double pdf document.
My method is Canon IJ Scan Utility > Document.
My config is Settings > Device > PDF.
It makes a B&W document, A4, 300 dpi, called IMG, saved in folder Scanned, Data Format is PDF (Multiple Pages), Send to folder Scanned.
When I set the Data Format to only PDF, it still makes two PDF documents. Also same result when I use the PC.
I have never experienced this before, and have not found any settings that could cause it.
I have not done a re-install yet, which could possibly be a solution.
Please help.
06-17-2025 04:07 PM
Hi arthurcerew,
When the Data Format of the Document button is set to "PDF (Multiple Pages)", every time a page is scanned you are prompted to Scan or Exit, correct? And after all pages are scanned, they are all combined into a single PDF, saved in your "Scanned" folder? But the issue is that there are 2 copies of that saved PDF?
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.