Can't register CanoScan LiDE 400, won't scan anything

[stickers4eva]

I recently received a scanner new in box and while my laptop recognizes it, it does not scan anything. I have tired registering the product but I keep receiving an error. 

[Danny]

Thanks for joining the conversation, stickers4eva!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and what the error message says.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!