Canon LiDE 400 scanner. OK on my iMac for years and suddenly responds "You do not ..." code:9,244,3

[Danny]

Thanks for joining the conversation, RWB!

So that the Community can help you better, please let us know the full text of the error message and exactly which version of macOS is running on your iMac. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[RWB]

MacOS: Ventura 13.7.6   Error Message: "You do not have the required privileges to access the specified folder.  Code:9,244,3"  I checked the manual and it said to goto System Settings > Privacy and Security > Full Disk Access.  I authorized Canon IJ Scan Utility Lite and jp.co.canon and it did not change the error condition.  

[Patrick · Accepted solution]

Hi RWB,

Please try these steps:

1.  On your Mac, right click your desktop and create a new folder called "Scans".  If you are unsure how to perform this, please follow the steps provide on Apple's Support page:

support.apple.com - Create a folder.

2.  Open the IJ Scan Utility Lite.

3.  Click the Settings button in the lower right.

4.  Click Document Scan on the left side.

5.  On the right side, in the Save Settings section, the Save In box is currently set to "Pictures".  Please choose the "Scans" folder that you created on the desktop from the Save In drop down box.

6.  Click on Photo Scan on the left side.

7.  On the right side, in the Save Settings section, the Save In box is currently set to "Pictures".  Please choose the "Scans" folder that you created on the desktop from the Save In drop down box..

8.  Click OK.

Attempt to scan using either the Document or Photo button on the IJ Scan Utility Lite.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[RWB]

I have discovered by trial and error that the Scans folder does not have to be on the desktop, which can quickly become cluttered.  I created one in my Downloads of;der and that works as well.

Thanks again