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Software hangs on Step 1 for Canoscan LIDE 400

conquesodor
Apprentice

Brand new LIDE 400 scanner and the software install hangs (windows not responding) trying to get from step 1 to step 2. I have tried downloading and the included CD. Windows 11. Rebooted, reinstalled, redownloaded, etc. Always the same. Please help.

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