01-30-2024 06:07 AM
Like another user, I have my trusty 500F, and also I have a LiDE 20, but I am getting various incompatibility messages, not recognizing TWAIN and drivers not installing etc.
Is there really no way to keep using this scanner with Windows 7 64 bit ?
It seems such a waste of technology.
I know others have had this issue, did anyone find a way ?
Thanks
01-30-2024 08:07 AM
Thanks for letting us know what Canon product you've got. The CanoScane LiDE 500F is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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