Canon Community

I just saw your response above. What model Brother did you buy?And I'm puzzled by your comment about their black & white printer.  You don't mean that your new Brother scanner is also a printer?  Or did you?

Thanks, John. I already put in an order for an inexpensive Brother model.  I like their black & white printer.

Thanks for the offer of help. It was hard to understand exactly what you were saying, but I tried the "leave the scanner off, reboot the computer, then turn the scanner on" gambit but it didn't work.  This is insane. Canon should do a much better job...