11-16-2024 11:09 AM
Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia. Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash.
Do we have an updated driver (I dont see one) or a workaround? Otherwise I will have to return this product.
#imageformulaR40
12-01-2024 02:34 PM
I second this. Just tried re-setting up my scanner and it is a no go.
12-10-2024 06:11 PM
This is absolutely outrageous. Get your **bleep** together, Canon.
12-13-2024 12:08 PM
I see this is happening to other also. This is a useless scanner is the software won't work!
12-17-2024 03:31 PM
I bought the Imageformula R40 a while back and it worked great with my M1 Mac mini with older OS's. Just got the new M4 mini which comes with Sequoia and the R40 won't even be recognized. I am trying to go all USB C in my setup but no amount of cable changing between A and C will get the computer to see the scanner. I will keep scouring forums like this one.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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