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CanoScan LiDE 400 installtion hung up Windows 11

Hellsatana13
Apprentice

I recently bought this scanner and the installation proccess is hung up. Troubleshooting says to wait it out but I've left it running overnight and nothing has happened. OS is Windows 11 Home and all updates are current. I am also logged in as Admin. I've canceled the download, restarted my laptop and started it over again but still nothing.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Hellsatana13,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your CanoScan LiDE 400 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.  They will assist you with installing your scanner.

 

 

 

 

 

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