10-19-2024 07:47 AM
Hello! I don't need my Canon account any longer and don't want to have my information just sitting on their servers. There doesn't seem to be a delete/deactivate my account option in the My Account section of the site and trying to use Support or Contact Us is a loop. How can I request that my account be deleted?
10-19-2024 08:48 PM - edited 10-19-2024 08:52 PM
After sign-in, click your profile pic and select "My Settings" from the drop down menu.
Newton
10-20-2024 08:47 AM
Hey there!
To close and delete your My Canon Account, go to the account section of your My Canon Account by tapping this link: https://myid.canon/canonid/#/account
Once you're there, scroll to the bottom of the page, where you'll see "Delete your Canon ID account."
This will not unsubscribe you from marketing emails. To do that, go to https://canon.us/unsub.
I hope this helps!
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