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Order Cancelled?

Hello, I made a purchase two days ago (June 11, 2024) and I recently received an email stating that it was cancelled (strange, as my card was still charged for the purchase). I made the mistake of buying without creating a Canon account, and therefor...

Printer Error code 5105

I had a paper jam and got it out. The printer keeps throwing a code. I have turned the printer off and unplugged it. I keep getting this code and can’t clear it out. 

cyork by Apprentice
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The Triumphs and Tragedies of Lee Miller

About now, a film will be coming to movie theatres around the globe, the biopic LEE: the story of the extraordinary Lee Miller - creative, supermodel, surrealist photographer, portraitist and then - war photographer and correspondent in WWII.   She w...

The Fall and Rise of Vivian Maier:

I am not a street photographer.   As one who hates having their own photograph taken and, with some confidence, suspects that, like the Medusa, an attempt to capture my image might turn a camera and its operator to stone: I cannot, in all conscience,...

Maier Self Portrait.jpg

Warranty clock starts upon pre-order?

I have placed a pre-order for the Canon R5 Mark II. I just looked at the official Canon warranty terms here: https://downloads.canon.com/nw/cso/warranties/warranty_EOS_digital_camera.pdfThe terms state that the warranty is valid "for a period of one ...

aatreya by Apprentice
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Potential Scam Email

Hello everyone,I recently received a sketchy email. It doesn't seem legit, especially because it isn't a "@canon.com" email. If someone could confirm it's a scam please let me know! It reads as follows:Hello   I am Katsuhiro Matsufuji, brand influenc...

Paigeing by Apprentice
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The Critical Importance of Budget

Very often we see posts from people who want advice on what gear they should get, but with absolutely minimal detail.  Now, much of that missing material could be because they do not yet comprehend the significance of outlining the type of photograph...

Shooting Football Tutorial

Brigham Young University is producing a series of tutorial videos on sports photography.  This time there is a series of two such videos on American Football - although I believe much of this can be transferred to any similar sport like soccer, rugby...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II