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Replenishment registration problem

I have an Imageclass MF656Cdw and I want to sign up for the toner replenishment program. I got the serial number and verification code from the front display and entered them at replenish.USA.canon.com/enroll. I got a message saying “verification cod...

CarePAK missing previously-registered lens

I routinely purchase CarePAK coverage for all my Canon purchases. Recently I added another product and noticed that a lens I had purchased CarePak coverage for back in May /2021 was no longer listed on my account. Is there some way to investigate thi...

Robmae by Contributor
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Frustrated with customer service

Is anyone else disgusted with the poor customer service of this company? I've had a printer not even 2 months, and it keeps disconnecting from my laptop. I'm being told after hours of technical help, that it's my antivirus. That it's blocking my prin...

The Joys of Volunteering

I have, of late, been spending a bit of time in medical facilities for one reason or another.  One of those was to support a research group within the University of Auckland, with which I have strong connections: not only going there 50 years ago, bu...

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What’s your storage/ backup routine

Hello, Canon community! I’m trying to streamline my storage process. Currently, I house my photos on my hard drive and external drives. However, I’m concerned about loss of disk space and external drives failing. With that said, I decided to checkout...

Resolved! Potential Scam Email

Hi,I received an email with a Word document attached from:CUSA_Social [at] cusa [dot] canon [dot] comWhen I searched online, the only result was a post in this discussion form that was edited on November 6th. Is it scam? 

Canon forum waste of time!

One "response" received to my question. Response had absolutely nothing to do with the question I asked. When I emailed her back, I was told to go to the forum to reply. When I come to the forum to reply, I'm told to email them! Goodbye Canon, hello ...

Need advice for a photo shoot that didn't pan out

Last spring I was paid to do the photography for a festival. It turns out that the person could use some of the photos but couldn't use others. Maybe a lack of communication of what was required? Me not taking some photos and letting him review them ...

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