I work for a company that produces labels. We are using the canon for proofing to verify that everything printing is present and in its proper place. The issue we're having is that our prints from the canon don't print at full scale making them unrel...
Our printer is having issues printing orange. It looks like it's not putting out enough ink to make the orange solid. We changed both print heads and the maint cart. We are using Windows 10. Please see attached photos of the orange print and our pres...
I have a canon Pro 2000 printer. I have replace an ink cartridge (MBK) and when the printer fills the print head it empties the entire cartridge. Then it still says Insufficient ink to print.
On my Canon pro-4000 the chroma optimizer prints with a light gray stain. A nozzle check pattern photo is attached.What are the likely causes of this? Is it a bad print head or perhaps a leak elsewhere in the system?Matte prints are fine since...
We have a Canon TA-30 ImagePROGRAF that we keep getting the error message "Cannot feed the print head with ink". We have removed and reinserted each of the inks in the ink tank, since they had been replaced fairly recently. We have tried to shut th...
I am having an issue with printing a banner size document. Every time I go through the options to print the banner changing the size paper, selecting banner, and inputting the height and width measurements, in the print preview, I see the correct pap...
Printer was working a few months ago but has been off during summer break. Now during power up, the print head moves several inches out from the right edge, and then back again, and an error is immediately displayed on the screen EC06-2F9C (4801).
Error message - on the large format - "When I start the printer there is a notice with red sign "Margins will appear even if borderless printing is set as head alignment not performed" Coincidence might be that over the weekend we had a power outage...
Just getting set up with a new printer for our museum and when trying our first test print we keep getting this error message on the printer."A paper mismatch error has occurred.Roll paper is specified for printing, but cut sheet is loaded."I have se...
Hello, I added a ImagePrograf GP-6600s to our Print Server 2019 with 64gb of ram. I successfully installed the required driver on the server, but when attempting to print from any computer, the job goes to the print queue and shows as “printing,” yet...
When I print a file from the roll it seems to be scaling it up. Checked all the print settings, nothing is set to make it scale up. Printed a file & it stretched the image .0625 w & .125 in length. Anyone else having this issue?
Hello, Has anyone had this issue? Out of nowhere my printer started leaving areas of the majority black posters I was printing leaving streaks or lightly printed areas? Maybe smudges? I opened up the printer and cleaned but can't get rid of issue? Pr...
Hello, I recently took over a lab that prints on both a Canon and an Epson LFDP. However, our department does not purchase Canon papers due to the cost passed onto students - our most common customers - and I am attempting to recalibrate both of ou...
No matter what I do, TM-240 reports paper mismatch error, even when it's showing on the screen the correct size cut paper I want to print to. Re installed drivers, test printing fro photoshop and illustrator, turned everything off and on again, set t...
We've got two large printers, iPF9400 and 4600S, and we are planning on not using them for at least a year. Last time I left the iPF9400 alone (during the COVID shutdown), I came back to it needing both print heads replaced. I'd like to avoid that th...
