Our imagePROGRAF TA-30 from a few years ago has started sporadically displaying an "EC31-2F1C" hardware error. I've done some basic troubleshooting to rule out obstructions or other obvious causes, and powering it off/running the various cleaning pr...
Hi,I'm trying to register an imagePROGRAF TA-30 that was purchased a number of years ago. However, I keep receiving an "invalid serial number" message when doing so, indicating it was either mistyped or a non-US serial number. (It was purchased fro...
Hello! My university uses Canon's ImageRUNNER ADVANCE DX C5860i's as their standard printers all throughout the school. Recently, I had an assignment that involved printing out a pdf into 10x13 inch paper double-sided. However, I struggled to get the...
My Canon IPF9400 recently died but i also have a IPF8400S. What i was hoping to do was take the printer of the stand and get an electrician to rewire the take-up roller. Then roll this into place as needed for the IPF8400S (or also EPSON T5200) pri...
I previously posted here before, but I think it got moved to the production printing section. However, I think my current issue is related to my driver and not necessarily my printer. Essentially, I had to print on custom paper double sided, but for ...
Hi, I have been using a roll film with white tape on the edges for several years but now when I try to print an image the printer error message is: "Cannot detect the paper size. Move the release lever and reload the paper". I have done this 3+ time...
Hello!I am using my canon 2600 pro for bulk printing, I have this issue that happens every single day with paper getting stuck.The paper getting stuck is the cutted paper (See video and image attached) , it does not fall down properly and gets stuck ...
I recently needed to replace the right print head in my Canon IPF6450 printer. When I went to install it, the printer would not recognize it. When I compare it to the one I am replacing, the contacts on top don't match. In the photos for new print he...
Hello, I am having a massive issue with my canon 2600pro regards to my bulk printing.I am printing around 30meters / 100feet every single day and increasing, the issue I have is that when the machine cuts the art that I am printing, the left over pap...
2 Laptops are connected to an imageRUNNER ADVANCE C350P via Wireless Network. 1 Laptop uses Windows 10, the other Laptop uses Windows 11. Both Laptops have the same shared folder settings and correct entries within the Address Book. The scanner on...
CX-G6400 PVC card printer does not allow thicker card to print. I even tried to customize still it does not work.
We had an E000007-0021 error code. Tech came out and found the upper fixing belt assembly was bad (had a tear). We replaced the part and machine cleared the error. For some reason, our color is not printing good now. We ran a test from Service Mo...
I placed my GP-2000 printer on the stand without having installed the catch-basket first. How can I now attach the catch-basket? Do I have to remove the printer from the stand? HELP???!!!!
Hello,I am trying to recommission my ipf8300s. It had not been used for a very long time, and I learned that some ink in the sub-tanks turned to a goo, preventing the ink from reaching the print heads. I cleaned all the sub-tanks and tubes out like n...
I sent a composite print from Photoshop and the print came out with square sections that didn't print over two of the images. It's happened to us a couple of times over the years and we've never figured out why it happens. We would be very interested...
