Blank printing canon varioprint 140

[Faouzi]

Hello everyone,
I am experiencing an issue with my Canon VarioPrint 140.
When I try to print or make a copy, only the top part of the page (approximately 5 cm) is printed, and the rest of the page comes out blank.
I have already checked basic settings, but the problem persists.
Has anyone encountered this issue before or knows what could be causing it?
Thank you in advance for your help.

#varioprint 140

[Danny]

Thanks for joining the conversation, Faouzi!

While our forum community members are welcome to chime in, Canon does not provide direct support for products in the varioPRINT series. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!