Self Cleaning or Auto Cleaning on the imagePROGRAF TM-350

[JeremiahJohnson]

Is there an auto cleaning setting on this printer?  It seems to shut down if left on for a while. Does it turn on and do auto head cleaning at a set time if not in use?  

[Patrick · Accepted solution]

Hi JeremiahJohnson,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative can provide this information to you via phone.

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[JeremiahJohnson]

Ok after calling, they said yes, the Image Prograf TM-350 is self cleaning, I guess it does it every 4 hours, the machine turns on to do it. I assume it's that slight sound that happens inside the printer when you first wake it up.  It's very quiet. Other larger printers are pretty alerting when they self clean. A way to check that it is self cleaning could be to take a look at the waste tray, if there are starting to be little flecks in it without use, then it's cleaning.