Production Printing
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Paper Jam Ipf670 and deleted paper types/profiles

For the first time in years i get a Paper Jam and can't fix it.I can't see any jammed paper but it keeps saying there is.I work on a mac with Catalina installed. Updated the firmware to the latest.I hope someone can give me soms sollutions for this p...

Image Prograf 4100 Shows Offline

I have a 4100 deployed through our network at our office. I can get to management fine, and it prints from USB without issue. It seems that lately it is showing as "offline" all the time. Has anyone seen this issue or have a resolution?

smash by Apprentice
  • 1 replies

IR 1643i SMB

Does anyone know if the Imagerunner 1643i supports SMB packet signing? I know that there are no versions of the firmware that allow you to change those settings (in the non-adv version of the printer), but I am wondering if that function is still par...

ImagePROGRAF TM200 error code EC21-2F51

I keep periodically getting this error message but my printer then works when i turn it off and on again - do I really need to spend £300 on a new print head or is a simple alignment or clean needed? Its had an easy life so far?

Abrasion lines on Pro-4100 dark or solid prints

Hello,I've had a pro-4100 for 9 months and a few weeks ago I started to notice lines that run vertically along my prints, from the front edge back about 4" towards the printer (so perpendicular to the printheads). After running multiple tests, I've d...

4100-marks.jpg IMG_4237.JPG IMG_4236.JPG IMG_4241.JPG
mfrohman by Apprentice
  • 1 replies

Unable to access settings/registration in Remote UI

Our school owns a iR-ADV  C7572 III. When using the web remote UI: Portal - Settings/Registration I get the message: "Restricted from displaying this page". I've tried to find the setting to remove this restriction by login into the device itself, I'...

anoriega by Contributor
  • 7 replies

Canon PRO-4100 Grainy / Noisy Prints

While creating new profiles for my printers, I noticed that the Canon PRO-4100 is considerably more grainy than the PRO-1000. This grain is especially apparent in the yellows, but it exists across all colors. For months I thought this was just a limi...

Pro4100.jpg Pro1000.jpg

Cannon C3325i

I have a Cannon C3325i I changed password for our email and I changed it in the printer scanner and still won't send the email thru the copier. What should I do.

Resolved! Canon iR-ADV printers and UFR II Drivers

I am hoping someone can help me out with printing from command line while also pushing a department ID at the same time. For instance, we have a Canon iR-ADV C5535 copier and I would like to be able to send the "lpr" command line printing to push a j...

Resolved! IPF 6400 printer issues continue

I bought my printer about 6 years ago. I have regularly had the hardware code come up for the right-side printhead over at least the past 3 years. I have replaced it 3 times. I don't do a lot of volume printing but I do print 3-4 times a week. I've h...

denjes2 by Apprentice
  • 3 replies

Canon iPF 5100

Hi has anybody come across a message on the screen when trying to print "eject detect error"I cant find any reference to it as to what part its referring to.Is it not mentioned in either the user manual or the service manual.i don't know if its to do...

Getting started

New to the community? Here's some information to help you get acquainted:

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.