Hi,I'm struggling to get our imageRUNNER iR-ADV C5560 to use LDAPS.We have static IP and DNS configured as per image below:Both printer and LDAP server are in the same VLAN and have no restrictions to connect to either port 389 or 636 (LDAPS).For the...
Dear Support,In our company we are using a Canon ImageRunner Advance DX C3725 printer and we have an issue that it is considered to be a vulnerability and the recommendation given to troubleshoot this issue is to contact the vendor. Please find below...
Greetings,I'm trying to figure out how to enable Quick Menu on CANON IR ADV DX C39261.No matter what I try to browse on the web I can't find a guide.This model doesn't support Quick Menu or?Regards
I have a TA-30 that only shows one Canon ICC profile in the dropdown box when printing from Photoshop. I have downloaded and installed drivers and updates. What do I need to do to get them to show up? The paper is Fine Art 230gsm Bright White Paper...
Hello,I've gotten a couple of errors for the print head and I've replaced the print head with the genuine article, bought two just to make sure and we still have the same error.Any ideas what else could be the issue?Service tech in the Eastern North ...
I have bit of a dilemma. We have the Canon 6575. In the settings on our print server, there is a configuration where you can change the copier profile from its default "Basic Config" to lets say iR-ADV. When using the basic config, things such as dep...
I am printing with my PRO-4000 on 75 gsm kozo paper. This is a medium-light paper that works great, except when I have an image with black or very dark areas. In this case, I am getting a puckering pattern that seems to come from ink soaking the pape...
Good day Canon Community.I have a Canon Pro4000s and recently had a hardware error EC21-2F51. In service mode printer works normally. On normal mode the error appears no matter how many times I restart the printer. Installed new ink and a new MC-30 c...
I work with an IPF 8400.this morning I installed Ventura on my computer. It turned out I had to install a new driver, but the Apple does not recognize the driver, or the driver does not recognize the printer, either way, I keep getting notifications ...
Hi Everyone,I have had this printer for a while, but have been unable to get it to work consistently. I've followed the instructions that I've seen online and in the manual, but still no luck. This is a Windows 11 PC, and I can't get it to scan and...
Anyone know if there's a way to stop the waiting print jobs from being cleared when the printer power cycles? We have had, on occasion, a couple of errors which required a restart and after which, all pending print jobs are lost. This can be tricky t...
Hi,I would like to query snmp info from printers. I enabled snmp on the 3530i device, but UDP 161 port is closed on it. i checked that no restriction policy is enabled on it. What could be the problem, how to use snmp on it?
My image prograf 2000 keeps showing the error code EC31-2F1Cit says turn off, wait, then turn back on - that worked for a while (whenever it finished printing the error would show so I’d turn off and on and it’d be fine again!) but now it won’t goim ...
Hello. I recently purchased a used imagePROGRAF iPF8400 large format printer to make reproductions of artwork on canvas and a textured art paper. I am working off a MAC with macOS Monterey Version 12.5 and my Printer Driver is for the iPF8400 version...
Can someone give tips what can be the problem with the BLUE color? I checked/cleaned/interchanged drum, no visible signs of any problem or broken contact... The error is spanned on the whole page without any brake in case of color printing. The patt...
