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imagePROGRAF PRO-2100 color fading to pink

Hi, I have a Canon Pro-2100 with Canon Fine Art Natural:[Replaced link with screengrab to facilitate discussion.]. I am having trouble getting a print that is remotely close to the colors of the original image. Here's what I'm seeing. You'll notice t...

SamanthaW_0-1727283498138.png Screenshot 2024-09-25 115130.png Screenshot 2024-09-25 115154.png

Resolved! imagePROGRAF PRO-2000: color changed without reason

Printer Model: Canon PRO-2000Computer Mac Pro 2019 macOS Ventura 13.6.9Hello,I have had my PRO 2000 for years and have been using Epson Metallic Photo Glossy with great results. The prints all of a sudden changed a few days ago, they appear disaturat...

ImageRunner C7565iii custom paper type issue

According to the user manual, one should be able to duplicate a paper type and all attributes of the original transfer to the duplicate.When I duplicate the "Color 2" paper type and change nothing about it, colors in the print do not appear at all. S...

chris_16 by Apprentice
  • 474 Views
  • 2 replies
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Resolved! imagePROGRAF PRO-4600 roll length is wrong

Today when loading a new roll of Moab Entrada Bright white, the Canon Pro-4600 loaded the paper and said it was 86ft long, which is way off. The roll is 39 ft long. I looked in the LCD panel, and it would appear that the only change you can make is t...

imagePRESS Lite C165 How to Scan to SharePoint Site

Office printer needs to be able to scan to a SharePoint site, some forums claim there is a plugin for SharePoint available, however there is no information as to where to find it. What steps need to be taken to apply this plugin and allow this functi...

cpro53 by Apprentice
  • 400 Views
  • 1 replies
  • 0 likes

Canon C265 - Fiery Driver - Color Issue

Hello,No matter what settings we have tried to change on the Fiery Driver and within an Apple product - the colors on our Canon C265 printer are not correct. The main issue is that we have a red and gray background color, with a map overlapping so th...

cogles by Apprentice
  • 619 Views
  • 2 replies
  • 0 likes

ImagePROGRAF iPF785 - Error Code

I have been getting quite a few error codes upon turning my plotter on each day.Newest error code is: 03800500-2F47Tells me to turn off plotter and then turn back on. I did this numerous times over the last several days and all it did was drain my in...

tvogt by Apprentice
  • 2465 Views
  • 2 replies
  • 2 likes

imageRUNNER ADVANCE C5560i II - mac

We have had ongoing issues here printing to an Imagerunner Advance C5560i II from mac computers.Previously we could get some functionality with certain driver selections, but never full control/visibility to the printer's functions and status.This se...

ccreedon by Apprentice
  • 602 Views
  • 1 replies
  • 0 likes

TM200 Replacement?

Hi! I’ve previously had an IPF6400se and I believe that was replaced by the TM200 but is this also now discontinued? What is the new TM200? 

MBE84 by Apprentice
  • 443 Views
  • 1 replies
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