09-22-2024 02:07 AM
I hope this message finds you well.
I own a Canon Arizona 1360 GT, which I primarily use for printing on foam boards, forex sheets, 400gsm paper, and hard covers. While I rarely utilize white ink (spot color) in my prints, I have noticed that the machine depletes the white ink supply unusually fast. This has resulted in significant costs for ink that is scarcely used.
I would greatly appreciate it if anyone who has encountered this issue could share any solutions or best practices they have found.
For context, the machine is relatively new, having been purchased about a year ago. Regular maintenance, including ink filter cleaning, is conducted in accordance with the manufacturer's recommendations.
Thank you in advance for your support.
Best regards,
09-24-2024 01:02 PM
Thanks for joining the conversation, B2print!
While our forum community members are welcome to chime in, Canon does not provide direct support for Arizona series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
04-24-2025 12:48 PM
Hi B2print,
Curious if you reached out and got any answers. We have the same printer as well. I feel as if I have been going through my white ink much faster lately. Doesn't even reach expiration date even though all my other inks do.
About the only time I would think my ink being empty would be after I have done a couple of touchstone / 3d textured prints. We do prints on acrylic and use white as our base for almost all prints.
I would like to hear back from you if possible. Thanks!
04-24-2025 12:49 PM
Note: our CMYK inks are all smaller 800ml bags and white bag is 1L
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