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PRO-4100S cuts off 1" of material before every print.

signroom
Apprentice

I just plugged in a new PRO-4100S to replace my other one that was not worth fixing.  By default this new printer will cut off 1" of material before every print I send to it.  I have looked all around for a setting to turn off but cannot seem to find it.  My old 4100S did not do this. 

Any help is appreciated, thank you. 

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