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imageRUNNER ADVANCE 400iF - Cannot Scan

Hi Everyone,I have had this printer for a while, but have been unable to get it to work consistently.  I've followed the instructions that I've seen online and in the manual, but still no luck.  This is a Windows 11 PC, and I can't get it to scan and...

PRO-4000 Purging Job Queue on Restart

Anyone know if there's a way to stop the waiting print jobs from being cleared when the printer power cycles? We have had, on occasion, a couple of errors which required a restart and after which, all pending print jobs are lost. This can be tricky t...

pgt by Apprentice
  • 5325 Views
  • 5 replies
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imagePROGRAF PRO-2000 Error code EC31-2F1C

My image prograf 2000 keeps showing the error code EC31-2F1Cit says turn off, wait, then turn back on - that worked for a while (whenever it finished printing the error would show so I’d turn off and on and it’d be fine again!) but now it won’t goim ...

imagePROGRAF TM-300 Print Lines

Hey im having a problem with the canon tm-300 print lines, i want to know how to fix if at all possible. It constantly shows up in my prints and i dont want to give the customer a print like this please help 

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imagePROGRAF GP-4000 ink smudging

I am having an issue with my Canon imagePROGRAF GP-4000 Large Format Printer.It was printing fine as of December 2023 -- we haven't changed stock, ink etc. Now, all the inks have started smudging on some paper stocks and MBK is smudging on ALL stocks...

GHOSICK by Apprentice
  • 359 Views
  • 0 replies
  • 0 likes

Image Prograf 4100 Shows Offline

I have a 4100 deployed through our network at our office. I can get to management fine, and it prints from USB without issue. It seems that lately it is showing as "offline" all the time. Has anyone seen this issue or have a resolution?

smash by Apprentice
  • 1117 Views
  • 2 replies
  • 0 likes

pro 4000 printer driver error with ventura

recently upgraded to ventura os on mac studio. downloaded new printer driver.there is a redesigned print settings box. with cut sheet loaded to printer, auto select paper, returns paper mismatch error.with main tray selected, same error message.it se...

imagePROGRAF TA-20 Borderless Printing

Hi all, I have a TA-20 that I purchased a few months back. I'm new to wide format printing, but, so far, I'm enjoying the printer and it's doing exactly what I need it to do. The only problem I have is that it doesn't print all the way to the edge of...

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