Production Printing
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imageRUNNER ADVANCE C5035 Scanner

I have a Canon IRV-ADV C5035 printer.  I have a Mac Monteray OS 12.4.  I am able to print from the computer, but I cannot receive a scan from the printer back to the pc.  Is there any solution for this?

Candice2 by Apprentice
  • 1 replies

imageRUNNER ADVANCE DX C3830i Tray icons?

Hello!We recently purchased an iR-ADV C3830.Everything seems to have been configured correctly....except that we can't seem to be able to get the tray icons to appear on the preferences sheet.  And, the little icon that allows you to select that view...

printer icon.JPG
SBox by Apprentice
  • 2 replies

Remove print jobs from "Accounting" page on iPF8400S

Hi.We're about to clean up the testpages from our Accounting page of our iFP8400S plotter. Found in imagePROGRAPH Status Monitor Accounting tab. We only would like to have the actual prints that need to be billed. We removed the jobs from the plotter...

GabeCz by Apprentice
  • 2 replies

Paper Jam Ipf670 and deleted paper types/profiles

For the first time in years i get a Paper Jam and can't fix it.I can't see any jammed paper but it keeps saying there is.I work on a mac with Catalina installed. Updated the firmware to the latest.I hope someone can give me soms sollutions for this p...

Image Prograf 4100 Shows Offline

I have a 4100 deployed through our network at our office. I can get to management fine, and it prints from USB without issue. It seems that lately it is showing as "offline" all the time. Has anyone seen this issue or have a resolution?

smash by Apprentice
  • 1 replies

IR 1643i SMB

Does anyone know if the Imagerunner 1643i supports SMB packet signing? I know that there are no versions of the firmware that allow you to change those settings (in the non-adv version of the printer), but I am wondering if that function is still par...

ImagePROGRAF TM200 error code EC21-2F51

I keep periodically getting this error message but my printer then works when i turn it off and on again - do I really need to spend £300 on a new print head or is a simple alignment or clean needed? Its had an easy life so far?

Abrasion lines on Pro-4100 dark or solid prints

Hello,I've had a pro-4100 for 9 months and a few weeks ago I started to notice lines that run vertically along my prints, from the front edge back about 4" towards the printer (so perpendicular to the printheads). After running multiple tests, I've d...

4100-marks.jpg IMG_4237.JPG IMG_4236.JPG IMG_4241.JPG
mfrohman by Apprentice
  • 1 replies

Unable to access settings/registration in Remote UI

Our school owns a iR-ADV  C7572 III. When using the web remote UI: Portal - Settings/Registration I get the message: "Restricted from displaying this page". I've tried to find the setting to remove this restriction by login into the device itself, I'...

anoriega by Contributor
  • 7 replies

Canon PRO-4100 Grainy / Noisy Prints

While creating new profiles for my printers, I noticed that the Canon PRO-4100 is considerably more grainy than the PRO-1000. This grain is especially apparent in the yellows, but it exists across all colors. For months I thought this was just a limi...

Pro4100.jpg Pro1000.jpg
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