Can't connect Mac (OS 15.0.1) to imageRUNNER ADVANCE DX C5850i

[Cianod]

Hello, 

I can't connect my Macbook Pro (OS 15.0.1, Apple M3 Pro chip) to imageRUNNER ADVANCE DX C5850i. 

When I checked online it appeared that the driver is not available for my Mac yet, HOWEVER, my colleague is running the same mac and OS and his is working fine. 

The printer works, it is used daily by my office and colleagues with the same laptop setup as myself. 

I would appreciate any help as I have stuff to print for my lab work!

Thank you, 

Cian

[Danny]

Thanks for joining the conversation, Cianod!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!