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imagePROGRAF iPF8400 not printing correct length when printing schematics/blueprints

hmartinez
Apprentice

Hello 

 

at our work site we have a  Canon Ipf 8400  we are having issues with, will try to explain as to the best of my knowledge.   its having issues when printing schematics/blueprints in length.  example  if we print a  60 inch length by  24 inch wide,  the print out starts fine  for the first 16 inch of length  and after that we can see that some of the printing between  the 16th inch and the rest of the print starts to loss marging of about 1/2 cm  but by the end it adds up  and we end up with about 2 cm short.  we have made prints  with  blueprint squares of 2x2 inch  and can see that some of those squares are smaller than others. buth they are not consecutive. some are  2x2 and the next one could be fine and then the next could be off by less than  1/2 a cm and etc,  Any sugestions?

1 REPLY 1

Sonya1
Product Expert
Product Expert

Hi hmartinez,

Based on the type of issue you're experiencing, I would recommend that you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM to 6:00 PM EST, excluding holidays. I hope this is helpful.

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