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PIXMA MG7520 - prints cyan instead of black

fherfigueroa
Apprentice

CANON MG7520 prints cyan instead of black

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi fherfigueroa,

Please print a test page:

1.  Please turn your PIXMA MG7520 on.

2.  Swipe the HOME screen and then tap the wrench and screwdriver icon on your PIXMA MG7520.

3.  Tap Maintenance.

4.  Tap Print nozzle check pattern.

5.  Tap Yes.

The nozzle check will print.

Please compare your printout with the example below.

If they differ, please perform 2 or 3 deep cleanings:

1.  Swipe the HOME screen and then tap the wrench and screwdriver icon again.

2.  Tap Maintenance.

3.  Tap Cleaning.

4.  Tap Yes.

Once complete, please tap Yes to print another test page.

More information can be viewed in the manual HERE.

If your nozzle check does not print correctly after 2 or 3 deep cleanings, your PIXMA MG7520 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

iP8720 Nozzle Check.jpg

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