Hi ajweb23,
Based on the type of issue you're experiencing, I would recommend that you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM t...
Hi JSanderson,
In order to update your imagePROGRAF PRO-2600 and printer driver for Hahnamuhle media, you should get an .am1x file from Hahnamuhle. The ICC Profile is usually included .am1x file. Once you have the .am1x file from Hahnamuhle, select "...
Hi pconchas,
If the setup wizard doesn't find the imagePROGRAF TM-305, please ensure the Windows 11 PC is on the same segment of the network as the printer. If the TM-305 and Windows 11 PC are on the same segment, please ensure your firewall or antiv...
Hi jaredirish,
If powering off the printer and unplugging the power cord for at least 20 minutes does not clear the error, your imagePRGRAF PRO-4100S will require service because a part inside the printer is malfunctioning. For help with locating a...
Hi juanjullian,
The lines that appear at regular intervals are called banding. It usually happens when the media type you have selected doesn't actually match the media you have loaded in the printer. If you are using Canon media and are selecting ...
