Hi Docwagner324,
Based on the type of issue you're experiencing, I would recommend that you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00...
Hi jonathanh,
Based on the type of issue you're experiencing, I recommend you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM to 6:00 PM...
Hi MLArtface,
The reply provided by ajw1293 is correct if you are using a Mac. If you are using Windows, you would change the paper source to cut sheet on the page setup tab (see below) in the printer properties. I hope this is helpful.
Hi pma,
The EC31-2F1C error message is regarding the purge unit. If you continue to receive this error code after checking for foreign matter inside the printer (specifically on the right side) and resetting the printer, your printer will require ser...
Hi kocoluchea,
There is a lot more information needed to help resolve your issue. When you get a chance and are with your imagePROGRAF TM-340, I suggest you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then opt...