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imageRUNNER ADVANCE C3930 Text on a big PDF is printing very faintly.

ImageJogger
Apprentice

I'm trying to setup an office printer (iR-ADV C3930) and it's working fine otherwise, but when users are trying to print a large PDF-file (CAD-drawing or something like that) all texts in the document are not printing properly. Images and drawings on the same file are printing clear as day, but the texts are pretty much unreadable. I've tried to print the same file on different devices, and sometimes the texts print okay but most of the time they're too faint. I can't find the issue in the Windows print dialog's setting or on the devices own settings. Has anyone else had the same issue and have information on how to fix it?

1 REPLY 1

Stephen
Moderator
Moderator


Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

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