11-09-2022 04:18 PM - last edited on 11-10-2022 09:37 AM by Danny
11-09-2022 04:26 PM
Hi, w2csa!
To get a clearer picture of your setup, please let us know which Canon imagePROGRAF printer your scanner is attached to. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-09-2022 04:34 PM
Thanks Danny,
It is associated with a TA20. I purchased the scanner separately, not with the printer, both from B&H. Scanner seems to scan OK, just keep getting the clean scanner message.
04/16/2024: New firmware updates are available.
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