cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imagePROGRAF PRO-2100 color fading to pink

soundofsilence
Apprentice

Hi, I have a Canon Pro-2100 with Canon Fine Art Natural:

SamanthaW_0-1727283498138.png

[Replaced link with screengrab to facilitate discussion.]

. I am having trouble getting a print that is remotely close to the colors of the original image. Here's what I'm seeing. You'll notice the print starts out with some yellows (but not enough), and then it soon fades to a pinksh hue.

I don't know if I'm using the wrong ICC profile. There is no "canon fine art natural" in the list so I'm using "premium fine art smooth" but there are so many I'm not sure which other profiles to try.

Please help!

Original on the right. Left shows 2 print attempts.Original on the right. Left shows 2 print attempts.Professional print and layout settings.Professional print and layout settings.

1 REPLY 1

Sonya1
Product Expert
Product Expert

Hi soundofsilence,

When using Canon Fine Art Natural, 230gsm with your imagePROGRAF PRO-2100, you should select HW Fine Art for the media type on the printer and for the media type on your computer (click HERE to view the MDS for Fine Art Natural). I hope this is helpful.

Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II