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imagePROGRAF PRO-2100 color fading to pink

soundofsilence
Apprentice

Hi, I have a Canon Pro-2100 with Canon Fine Art Natural:

SamanthaW_0-1727283498138.png

[Replaced link with screengrab to facilitate discussion.]

. I am having trouble getting a print that is remotely close to the colors of the original image. Here's what I'm seeing. You'll notice the print starts out with some yellows (but not enough), and then it soon fades to a pinksh hue.

I don't know if I'm using the wrong ICC profile. There is no "canon fine art natural" in the list so I'm using "premium fine art smooth" but there are so many I'm not sure which other profiles to try.

Please help!

Original on the right. Left shows 2 print attempts.Original on the right. Left shows 2 print attempts.Professional print and layout settings.Professional print and layout settings.

1 REPLY 1

Sonya1
Product Expert
Product Expert

Hi soundofsilence,

When using Canon Fine Art Natural, 230gsm with your imagePROGRAF PRO-2100, you should select HW Fine Art for the media type on the printer and for the media type on your computer (click HERE to view the MDS for Fine Art Natural). I hope this is helpful.

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