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EOS R5 becomes unresponsive

Irv
Apprentice

My Canon EOS R5 occasionally stops responding when I press the shutter.  I am focusing on subjects that are not too close for the lens, there is plenty of battery power, plenty of memory remaining, and I recently updated the software.  It just doesn't respond for a while, then it does. Once I had to turn the camera off for a few seconds then back on in order for it to work again.  Is this an indication I need to send the camera in for repair?

1 REPLY 1

March411
Whiz
Whiz

Irv, you may want to give support a call and see if they have any information that could be helpful.

800-385-2155 or 800-652-2666


Marc
Windy City

R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing

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