01-23-2025 12:26 PM
My Canon EOS R5 occasionally stops responding when I press the shutter. I am focusing on subjects that are not too close for the lens, there is plenty of battery power, plenty of memory remaining, and I recently updated the software. It just doesn't respond for a while, then it does. Once I had to turn the camera off for a few seconds then back on in order for it to work again. Is this an indication I need to send the camera in for repair?
01-23-2025 02:09 PM
Irv, you may want to give support a call and see if they have any information that could be helpful.
800-385-2155 or 800-652-2666
R3 ~ R5 ~ R6 Mk II ~ R50
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02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
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