I have a 5d Mark IV, all updated with the latest firmware, SD card and CF card, recording to both for redundancy. Mac OS Catalina. When I put the SD card in my Mac the video files do now show up. I know they are there becasuse I can play them on the ...
Hi everyone,I’m hoping to get some advice regarding an issue I’m experiencing with my Canon R5 Mark II and a Godox flash.When shooting with both the camera and flash set to manual, the camera seems to struggle with focusing, and the flash fires multi...
Hi all, A pretty unique situation here. I'm trying to use my Canon T6 Rebel as a live streaming camera and overall I've got everything set up great, however the camera shuts off or live view shuts off after around 45m to an hour. I have in the se...
Just tried to set up a repair request for this for my Canon R6 and got an estimate of $405. Why is it so expensive?
I have a brand new EOS R6 V 7k Full Frame Mirrorless Camera that I’ve had about a month and was able to shoot no more than about 200 shots. It was working just fine, no damage, haven’t dropped it, still brand new. Now all of a sudden it has decided...
Upgrading from EOS R6 Mark ii to the EOS R5 Mark ii. With my R6ii, I had it set up with the shutter button to activate AE and AF with tracking, and I typically used a large AF area. Then I had AF-ON back button set to spot focus, regardless of the AF...
I have a weird problem with my canon. Recently while taking a Photo my camera turned off the screen. I naturally restarted, it worked fine for few minutes then it happened again. Now when i turn it on, screen is black and camera is not responsive to ...
Brand New R6V and 20-50 Lens. Camera not zooming in or out and switch on lens is set to AF. In the menu AF is grayed out and from what I read on the web I should be able to choose this option in order for the lens to work. I upgraded the firmware for...
Hello, I own a Canon EOS 700D with serial number 205032******. Could you please tell me which country this camera was manufactured in? Thank you for your assistance. [Serial number partially hidden for privacy.]
Setting custom white balance on the Canon R5 in video mode is a nightmare. It's a bummer they don't even allow you to remap a button to get the white balance automatically. I do underwater photo and video and it absolutely sucks setting custom white ...
I've tried everything to get the firmware to update from 1.4 to 1.5. I've used the Android phone app method. I've tried connecting the EOS web utility. I've put the file on the SD card. I've had at least 30 chats with your AI tool and followed eve...
My R5 MkII stopped sending photos to my computer while tether capturing with Lightroom Classic. LrC can still trigger the R5, and I can still manually import photos while it's tethered. The photo count flashes as though it's trying to save the image....
I have an R5 Mark II with a bad USB C port (won't charge, won't connect/tether, and when it does, it's sporadic) Paid UPS $275.00 to have it shipped next day and insured for value, plus the $275.00 that Canon charged up front to look at the camera, o...
Hi everyone,I'm having an issue with my Canon EOS M100. Bluetooth works normally, but whenever I try to enable or connect using Wi-Fi, the camera displays the following message:"A camera error was detected. Will shut down automatically. Restart camer...
