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R5 Viewfinder "Whites Out" when placing eye to it

katgrady
Contributor

Hi there.

My R5 viewfinder's brightness changes to blown out as I move to look through it for taking photos. From a short distance I can see that it is accurate and normal through the VF, but as I bring my face up to look through it with my eye, it essentially over-exposes to a completely white preview and I cannot use the VF. 

This happens randomly, and fixes itself randomly, but stays in this "setting" for a long period of time, even though many clicks and on/offs at a time. 

I have checked every single setting, reset the entire camera, updated it ... What on earth am I missing?? It's so frustrating and I prefer using the VF over the screen.

TIA for any insight!!

2 REPLIES 2

katgrady
Contributor

Oh, it's only occuring when I'm shooting - when going through the Menu settings etc, the VF screen is fine.

katgrady
Contributor

AND - It is only the "preview" portion of the VF screen that is "overexposed" - the info bar at the bottom is fine 

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