Hi road1show,
I'm sorry to hear you're having issues with your EOS Webcam Pro subscription. Looking at the trouble shooting you listed you've done most of the general trouble shooting we would recommend. For an issue with a subscription getting recog...
Hi patentloafers,
I'm sorry to hear your EOS R6 Mark II is having issues. Cameras can freeze or buttons can become unresponsive for a wide range of reasons, so to assist you with what is happening in your case we would need some more information. Is ...
Hi Samir2199,
I'm sorry to hear you are seeing Err80 on your camera. That is shown when the camera either detects an electrical malfunction in the camera, or an issue with writing or reading files from the memory card. There are somethings to check w...
Hi FullofEyes,
Older cameras like the EOS 70D weren't originally designed to use as a webcam, so that camera doesn't have a clean HDMI feed and it uses older USB protocols.
Our newer mirrorless cameras like the EOS R100 are designed with webcam use i...
Hi AdamFoulkes,
There is something to try with that camera body and operating system. There is an HEVC codec activator that allows Windows 10 programs to read those types of files. That activator can be downloaded HERE. Once you are on the web page c...