Hi alienduck,
I'm sorry to hear the EOS Utility installer isn't launching correctly for you. The version you listed is compatible with OS14 and it is compatible with Apple silicon chips, so it should run on your computer. You should need to run any l...
Hi wrpg25,
If you are trying to use an HDMI connection to stream you would not be able to connect the camera and computer directly. You would need to connect an HDMI cable from the camera to a capture card and then use capture software on your comput...
Hi Kaite8,
Once an external microphone is plugged into the 3.5mm Mic port on the camera it will start recording with the external mic. There aren't any settings to fully disable the built in microphone on this camera, but you can lower the audio leve...
Hi cleantone,
I'm sorry to hear your XF400 is not recognizing your top handles. There aren't any settings on the camera that could prevent the camera from recognizing the top handle. Once the top handle is connected the camera should automatically re...
Hi JohnnyD226,
To fully trouble shoot this issue we would need a little bit more information. If you have the camera by itself, without any of your additional accessories, does it still go straight to the menu when it powers on? What menu is the came...