FedEx delivered my 'new' lens this afternoon. I'll send it to Canon so they can give it the once overs, clean and adjust. I talked to one of the CPS reps who told me that I should see turnaround of less than a week.I'll let you guys know what happens...
Hello Canon Community,I recently purchased a Canon EF 50mm f/1.2 L USM lens and have been noticing a significant amount of chromatic aberration in my photos. This occurs even in well-lit conditions and is particularly evident around high-contrast edg...
Hello, longtime reader, first-time question:My Canon 70-200 EF lens on my R7 (with the adaptor) has recently begun to produce images at f2.8 that seemed smudged across the breadth of the photo (not just away from the focal point). This is even at sh...
A brand new RF 800 mm F11 IS STM prime lens I just received via online order does not seem to work. When properly mounted to my EOS R6 camera body (firmware version 1.8.3), the camera displays "Set the lens to the shooting position", regardless of w...
I have the EF 24-70 f2.8L lens on my R6 Mk II, via an adapter. I just noticed that there are two problems, perhaps related. First, the lens will only zoom down to 28 mm, not 24. The other is an Error 01 (connectivity) and/or an intermittent buzzin...
I had an issue recently with my R5 MKII and the EF canon 100MM 2.8L macro lens. It basically stopped focusing in AF mode. It would work a little, and\or would work far away but not up close then usually after a few minutes it would stop focusing all ...
Dear Canon Support Community,I am writing to seek urgent assistance regarding an issue I have encountered with my Canon 28-70mm f/2 lens. In August of 2021, I noticed the presence of small smudge prints on the front element of the lens. It is importa...
Hello Canon Community. I have been using my sigma lense with a connected mount to my Mirrorless M50 for a little while but it seems like I have to work extremely hard to get super good image. I've been shooting for a couple of years manually and I am...
Hello to all Shutter Nutters, I updated my FR24-105mm F4 L IS USM lens today and as always, it was a stroll in the park, with no hassles at all. So I'm now reminding all RF 24-105mm F4 L IS USM lens owners, that have not yet updated the firmware on...
I recently purchased an EFL70-200mm II f2.8 used. I shoot with an R6mkii, but also replicated this issue on an R10 and older 600d DSLR. As I zoom in, the image gets progressively blurrier and has a halo effect. Additionally, at a lower aperture, the ...
Hello! I just bought a new RF 70-200 f/2.8 lens to use on my R6 mark 1 (after deciding to sell my EF 70-200). I'm blown away about the image quality and autofocus accuracy! But, after watching reviews and reading a lot about the lens I though it shou...
I am a high school photo teacher. We purchased a canon zoom lens EF 24-70 mm 1:4 L IS USM lens with a grant last year. Unfortunately now we keep getting an error message saying there is a connection error with the lens. I have tried cleaning the c...
I received the following email supposedly from Canon.Seemed really sketchy when I called the number. They offered a gift card but asked for checking account and DOB verification.Wondering if this was a legit message from Canon.Important information a...
Hi folks EOS90D currently with my EF 85mm 1:1.8 attached. I've had my camera nearly 2.5 ys now and bought a few lenses early on, in a waive of enthusiasm. Now I'm trying to work out what they all do! The 85mm is, on the face of it, a decent lens f...
I just received an email notice from Canon that the original EF 70-200mm f/2.8 L USM will reach the end of service life on June 30, 2026. While it's always a bit sad to know a product you own is at the end of its service life, I can't complain since ...
