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G7X MKIII and Webcam Utility--USB not working

HelloI have a Canon G7X MKIII which previously worked with a USB-C connection. Now all it does is show a computer icon along with battery life when plugged in direct USB-C. The webcam utility software shows that a camera is not connected. Wifi and Bl...

Resolved! Canon 90D Profile Calibration For Lightroom 6

I am using Lightroom 6 and don't wish to upgrade to CC. With CR2 files Lightroom 6 has built in profiles that can replcate the in-Camera profiles (eg Camera standard/Camera faithful etc.) Unfortunately Lightroom 6 Can't handle CR3 files so I have to ...

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Chris_N by Frequent Contributor
  • 552 Views
  • 9 replies
  • 0 likes

DPP4 - Failed to Open Photoshop (Transfer to Photoshop)

Hi all, Recently I cannot Transfer my pictures (RAW-files) to Photoshop from DPP4.I have done this many times before for at least a year, but since 2 weeks it does not work. Through the Tool menu, in DPP4, I click "Transfer to Photoshop" but now it j...

Mattias by New Contributor
  • 176 Views
  • 3 replies
  • 0 likes

Resolved! Using WiFi connect on Android 12

I'm using a Google Pixel 5 and recently updated to Android 12.  Now, my phone will no longer connect (and stay connected) to the camera WiFi  It seems that since the phone detects 'no internet' for the camera WiFi signal, it now automatically looks f...

asdsixty9 by Occasional Contributor
  • 462 Views
  • 10 replies
  • 0 likes

EOS Utility "Camera settings" greyed out

Hi there,  Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out. Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).  ...

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a_mask by New Contributor
  • 182 Views
  • 4 replies
  • 0 likes

USB Tethering Connection Repeated Loss on EOS Rebel T5

Hello, I'm desperate for help.  I've been using my Rebel T5 for several years with minimal tethering connection issues.  When switching to Windows 10 earlier this year, I would get occasional connection losses that have gotten progressively worse.  I...

Hammuh by New Contributor
  • 204 Views
  • 4 replies
  • 0 likes

EOS utility not working

I have rebel t6 and I use EOS utility often. It hasn't given me a single problem until I've recently updated my drivers on my pc. Now, everytime I go to "live view shoot" the app just goes away.Does anyone know what the issue might be? Technically th...

Joey3 by New Contributor
  • 312 Views
  • 6 replies
  • 0 likes

Canon connect

Hi! Canon connect doesn’t show all my photos from my camera. Does anyone know what happened? It stopped transferring my recent photos

Atibon by New Contributor
  • 129 Views
  • 0 replies
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DPP Unusable

I recently tried out Canon's Digital Photo Professional software and I'm really happy with the improvement in my images out of camera vs importing into Lightroom.  However, I'm not at all happy with the way the software behaves.  It seems very unstab...

daneaffr by Occasional Contributor
  • 464 Views
  • 9 replies
  • 0 likes

EOS Utility 3 "Cannot Write to Selected Folder" error

Hello, I work for an electronics re-seller and have been stuck on an issue for a while now. We sell used and refurbished electronics via eBay and use the Canon EOS Utility 3 to take pictures and store them on the PC using the Remote Shooting function...

RSR_Tech by New Contributor
  • 130 Views
  • 0 replies
  • 0 likes

Shooting RAW+JPEG tethered, don't always get the RAW file

Hi all,Been using 5DsR for a few years with the EOS utility with no issues. Lately however I have run into an issue, as have a few of my coworkers using same model camera on different laptops. The issue is, I don't always get the RAW file when shooti...

Resolved! DPP4 menu options

I use DPP4 heavily for my RAW images. I shoot with a Canon 90D. My question is, many of the menu options in the editing tool bar are greyed out, and I can't figure out why. Obviously the lens data is greyed out when I use a non-Canon lens, but even w...

RevDoc by New Contributor
  • 407 Views
  • 8 replies
  • 0 likes

wired tethered shooting on an Android

I've been searching for an app that I can do wired tethered shooting on an Android phone or tablet with my Canon camera.I was told (even by Canon support) that Canon didn't work with anything but EOS Utility running on either Windows or Apple. Well, ...

stevet1 by Frequent Contributor
  • 145 Views
  • 0 replies
  • 0 likes

Resolved! DPP 4.15 Error message

HiI have never used DPP, normally Lightroom and a little Photoshop. I have just tried my first focus stack that I took on my R5.I selected my 15 images (JPEG 5000 x 5000) and clicked start depth compositing tool and got the following message:-"Cannot...

DNG by Occasional Contributor
  • 432 Views
  • 12 replies
  • 0 likes

EOS Utility crashing mid-transfer via USB

Sup y'all. So, I have an EOS 1300D (Rebel T6..? I think) that has been serving me for several years now and that's nice. I have always used EOS Utility (via USB cable provided with the camera) because frankly - it does the job well and it organizes e...