Camera Software
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EOS Webcam Utility on Windows ARM?

Hello,I'm running into issues with the EOS Webcam Utility Pro installer on a Surface Pro X running an ARM processor (Windows 11). The installer gives an error for the C++ Redist. 2015-2019 x64 was not correctly installed, even though the install proc...

Screenshot_20230111_115952.png Screenshot_20230111_120004.png Screenshot_20230111_120013.png Screenshot_20230111_115048.png

Preview not opening R6 mark ii CR3 RAW files in macOS

Hello,I am not able to open CR3 files using the Preview in Mac OS. The pictures were taken by my Canon R6 mark ii. I get the error message that "The file “MyFile.CR3” could not be opened. Preview currently does not support this raw file format"I have...

Digital Photo Pro 4 Unusable on Windows 11

I'm running Windows 11x64 Pro (22H2) on a Surface Pro 8 i7 running at 3 GHz with 32 GB RAM and 1 TB SSD. Unfortunately. Digital Photo Pro (4.17.10) takes 10-15 minutes to load, and even then goes "out to lunch" whenever I try to do anything with it. ...

Jon by Contributor
  • 5 replies

Where to Download DPP4

Why is it so difficult to find a link to download DP4?  I have been searching the site for 30-minutes.The only link I found lead to a dead end.  Is DPP4 still available?  Was it canceled?Can someone please provide a valid link to download the program...

MJC500 by Apprentice
  • 6 replies

Clog3, and HRD video file converter utility

Most lower end video editing software, like Corel Videostudio, can't read Canon HDR, and CLOG3 files. Does Canon make a format converter that can be used to reformat these file types to the default Canon MP4 file format? Something like Canon's Dpp4 s...

xmedic9 by Contributor
  • 4 replies

M50 Mark II with 1.0.4 Firmware

Hi Canon Community,I recently purchased a Canon M50 Mark II and it comes with 1.0.4 firmware.  I noticed that Canon US has up to the firmware 1.0.3.  How it this possible? I did my research and it looks like that firmware exists in SouthEast Asia?   ...

Ixim by Contributor
  • 9 replies

Camera Connect - “No card in camera”

Hello, I know this app is super glitchy and have rebooted, re-installed several times now and am still getting the same error message.  I tried on both my ipad and my iPhone, every time I connect and try to access my photos I get the error “No Card i...

Resolved! Camera Connect App not working

A month ago I got a new Apple 8 with IOS 12 on it.I got it Connected to my EOS 70D and had it working.It was not always connecting easily but it would connect.Today while trying to download pictures on a holiday it won’t connect.At first it Connected...

Toodyt by Contributor
  • 65 replies

** 100% useless: this new neural processing tool **

I use for Day to day straight DPP and publish to friends/family. I am no professional, don't need fancy tools like LS, DT, Capture One, etc. I don't do pixel peeking and hate those who do and finally not hung over some crazy stuff like "slightly soft...

bmitra by Contributor
  • 3 replies
  • 0 likes Never Emails Me the Code

I recently got a M200 and I’m trying to get the setup now as I try to proceed through the set up process, it never emails me the code for me to continue. How do I receive the code or is there any other way for me to receive the code pleas...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.