Camera Software
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Image Transfer Utility 2 not working... how do i fix this?

This just started happening today.. I click to open the application and nothing happen, like it doesnt even try to pop up then close. I check task manager to see if its running in the background its not there. Ive uninstalled and reinstalled the app ...

BERZERRK by Apprentice
  • 7 replies

Remote shooting on G7X Mark II

Hi all, I just got the canon G7X Mark II and would like to connect it to my phone to use the remote shooting feature. I've set the app up and its all connected but when I try and click on the remote shooting option it comes up with the message 'canno...

Resolved! DPP4- button to return to thumbnails missing

See attached.  When I started a session to work with some thumbnails in DPP4, there was a button in the upper left of the Edit Image screen that would return me to the thumbnail screen.  Don't know what I did, but that button disappeared.  Does anyon...

DPP4 button missing.jpg
Sborg by Contributor
  • 2 replies

old Canon D2000/Kodak DCS520 files

I found a bunch of old files from my original digital cameras from the start of digital back in the 90s.I think I used to use Digital Photo Professional to open them and convert them to JPGs. But back then I was using a much older Mac. So I tried to ...

ronscrib by Apprentice
  • 1 replies

Resolved! downloading pictures

I downloaded picture style editor for Mac for my CanonEOS Rebel T6i.  I have it plugged in with USB to computer and I've turned the camera on.  Nothing.  Do I need to download different or additional software?  First time in a long time with a new co...

CR-2 AF Retinal Camera

Does anyone know if there is an upgrade for the Retinal imaging software for the Canon CR-2 AF Retinal Camera?My State intranet recently stopped recognizing my Retinal Camera due to the fact that it has Windows 7 operating system. I need to know if t...

freudipe by Apprentice
  • 3 replies

Resolved! EOS utility failure to connect on Widows 11

Just bought a new laptop for tethered shooting. All freshly updated, I installed the EOS utility software for the 5D Mark 4, windows 10 (which is what the laptop originally had installed). The installation was fine but when I connected my camera, I k...

EOS 5D Mark II Web Cam Application

Hey Canon Community,I'd like to use my 5D Mark II as a web cam, but there is no web cam utility application on the Canon website for the 5D Mark II. I tried using a web cam utility for a few other cameras without success. Does anyone have insight on ...

jm0431 by Apprentice
  • 6 replies

EOS Utility and Live View magnification

Using an R5 with the EOS Utility via Live View to test focusing points. It offers x6 and x15 magnifications for the screen view which I need to use to see as I dial in with manual focus. Problem is, it only lasts at x6 or x15 for a few seconds, then ...

Getting started

New to the community? Here's some information to help you get acquainted:

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM