Canon Camera Software Forum

Resolved! R5 C EOS VR Premiere Plugin - Unable to edit in RAW

We shot a bunch of test footage on the R5C using the Dual Fisheye Lens. Per Canon's advertisement, we shot RAW 8K/60fps to give us the best possible footage. My goal was to edit in Premiere to have better control over the color levels than what appea...

VR plugin for Premiere pro won't activate.

Loop of death: EOS VR plugin , the HEVC codec has not been activated. CSA tool to use paid function. and restart the premiere, but never gets activated.

EOS VR plugin for Premiere Pro not appearing in Premiere

Hello, I'm using Premiere Pro 25.0.0 and EOS VR Plugin 1-5-10-2-10I on Macbook Pro M1 (Sequoia 15.1)I've paid the annual subscription of the plugin.But the plugin does not appear in Premiere.How to proceed?Much appreciated, Pablo

EOS Utility 3.16.11 won't install on MacBook M4

I have a Canon EOS 250D / Rebel SL3 DSLR that I had hooked up to my PC as a webcam using the EOS Utility and it worked great. I recently upgraded to a 2025 MacBook air with M4 and am trying to get the EOS Utility 3.16.11 to install and it extracts th...

Powershot ELPH 530 HS won't connect to Canon Camera Connect App, Help!

Hi there,Hoping to get some help attempting to download images to my IPhone 13 from my Canon Powershot ELPH 530 HS. The last time I used this camera was probably 2022 and had no issues downloading images to my IPhone at the time. When I try to connec...

Resolved! Updated software needed for EOS Rebel T3 kit

Canon EOS Rebel T3 EF-S 18-55 IS II Kit Hello - I am helping a friend go through items that were her mother's. I have a Canon EOS Rebel T3 - never used, still wrapped in box. It has the CDs for installing the software but they are for Windows 7. Does...

Camera Connect App Not Working (EOS RP )

Hi — I used to be able to import photos from my camera (EOS RP) to the camera connect app on my iphone ( I believe only through bluetooth) and now it doesn't work. It often shows that it is bluetooth connected but when I click import, it says switchi...

Canon EOS 5D Mark IV software not working for Mac Tahoe

Hi, I am looking for software to upload and organize photos from my canon EOS 5D Mark IV, and from what I can tell, it should be the EOS Utility software. I have tried multiple versions of it, but it just locks up and I have to force quit. Is there a...

Resolved! Camera Connect requires Chrome? Why?

I recently upgraded Canon Camera Connect on my phone from 3.2 to 3.4. I know that this upgrade requires a Canon ID, which I have, so that's fine. But when I launch the upgraded app for the first time and try to log in with my Canon ID, the login fail...

EOS R6 Mark II, Lightroom editing matches and presets don't work

I had been using a canon EOS r and perfected my editing. I upgraded to Canon EOS R6 Mark ii in the beginning of the year. Well now none of my editing matches and the presents don’t work. They colors and everything. Is there a way to fix this? I don’t...

Resolved! DPP shows RAW images with the in-camera adjustments - Shooting RAW and JPG at same time

Hi all, Is there any way that I can view a true RAW capture in DPP? I shoot at JPG and RAW at the same time (2 different cards). When I view the RAW version it looks the same as the JPG version. I noticed that the RAW files are being displayed with t...

image.canon downloader 2_1_02 won't install

I've been connecting my SX620HS wifi camera for years with image.canon, but now I'm being forced to upgrade the app, which won't install. error code 1001: installUtilLib.dll: unknown error. I'm on Windows 10 22H2 and unable to access my uploaded ph...

EOS 5D Mark III Third Party Compatibility (Ortery PhotoCapture Software Update)

Hello,My workplace uses an EOS 5D Mark III Canon camera for our Ortery 2D PhotoBench 100. We are thinking of upgrading our Ortery PhotoCapture software to the latest version, however, my one concern is that after speaking with Ortery they were heavil...

Resolved! EOS 40D disk not supported, needs update error

I am trying to let my daughter use my old camera EOS 40D for school. I have the disk to load on her computer, but it won't allow. Says disk is not support needs update. Canon has retired the 40D so i cannot not find the utility download. Anybody got ...

Resolved! Unable to upload RAW files from Camera Connect to image.canon

I am unable to upload raw files from Camera Connect to image.canon. I use a EOS R6 Mark 2 camera, and Google Pixel 8 Pro phone. Is the a setting that would allow me to do that?

Canon Community

Posts

Resolved! R5 C EOS VR Premiere Plugin - Unable to edit in RAW

VR plugin for Premiere pro won't activate.

EOS VR plugin for Premiere Pro not appearing in Premiere

EOS Utility 3.16.11 won't install on MacBook M4

Powershot ELPH 530 HS won't connect to Canon Camera Connect App, Help!

Resolved! Updated software needed for EOS Rebel T3 kit

Camera Connect App Not Working (EOS RP )

Canon EOS 5D Mark IV software not working for Mac Tahoe

Resolved! Camera Connect requires Chrome? Why?

EOS R6 Mark II, Lightroom editing matches and presets don't work

Resolved! DPP shows RAW images with the in-camera adjustments - Shooting RAW and JPG at same time

image.canon downloader 2_1_02 won't install

EOS 5D Mark III Third Party Compatibility (Ortery PhotoCapture Software Update)

Resolved! EOS 40D disk not supported, needs update error

Resolved! Unable to upload RAW files from Camera Connect to image.canon

ImageBrowser EX - tags added not shown in other pr...

JPEG chroma subsampling

EOS 5D Mark III Third Party Compatibility (Ortery ...

Canon Connect App - signin required

New DPP version 4.20.30.0

Does EOS R7 need Sigma firmware to support Sigma 1...

Pictures disappearing in LightRoom Classic on a Ma...

Loading metadata using EOS Utility 3 is a nightmar...

EOS-1DS Mark II looking for firmware 1.1.6

New Canon T7 Rebel Firmware is not a valid number ...