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EOS 80D wifi download on eos utility not working

I try to pair my Canon D80 over wifi to my Mac through the EOS utility.  It gets to the point where the camera instructs me to start the eos utility.  The utility comes up without the launcher as several youtube instruction videos show and I cannot c...

DPP4 Won't Open At Lower Screen Resolutions

My older Win 10 desktop started "actin' a fool" and won't boot up. Because of it's age, instead of trying to fix it, I fired up a used back-up PC that I picked up a few years ago. Surprisingly it was still running Win 7 Pro. Downloaded the latest ver...

Resolved! DPP4.20.10.0 Adjust Specific Area not working

I have used the Adjust Specific Area feature a lot - almost depend on it. It stopped working today in the previous version; installing the newest did not resolve it.Main symptom: Selecting any of the adjustment areas no longer gives me the adjustment...

dkempton by Apprentice
  • 333 Views
  • 5 replies
  • 0 likes

Canon Connect shows 403 error

I used Canon Connect to download pictures from camera to my iPhone and it worked fine. When trying today, keep getting 403 error. I uninstalled the app, made sure camera settings are correct with correct wi-fy settings, cleared cache/cookies on iPhon...

lcr by Apprentice
  • 386 Views
  • 5 replies
  • 0 likes

Another DPP4 crashing in seconds after startup

I installed (and re-installed) the most recent DPP4 version to be used with my R10. Windows 11 incl. latest updates.DPP almost immediately disappears while pointing to my download folder. From other posts, I found that the trouble may be caused by a ...

EricL by Contributor
  • 381 Views
  • 9 replies
  • 0 likes

Resolved! Software update on r7

Hi I have a canon R7 and I can’t get the software update in the camera connect app to work . Everything is fine on the app but it says to follow the instructions on the camera screen and all the camera screen does is freeze up the and I can’t do anyt...

EOS R: Problems with Canon DPP and HDR

Hi "all", don't know if this is the right way to get help. Yesterday suddenly the DPP HDR didn't work, I chose 3 files and pressed the HDR button, nothing happens, I click it again, just a strange sound. Everything else in DPP works fine. I tried t r...

Has Canon software been hacked?

I just tried to pair my new Canon camera to my iPhone.  The CanonConnect app redirected to an exercise web site called FitCrazeHub which asked for a credit card number.  Within about a minute I got a notification from my cc company about a fraudulent...

Resolved! Canon Connect app GPS update rate?

Hi All,Does anyone know the Canon Connect app GPS update rate? In other words, how often does it update the camera with the location your shooting from? I'm already aware that general GPS receivers update position once/second. I recently did a walkin...

vantage by Contributor
  • 2716 Views
  • 17 replies
  • 0 likes

EOS R6 - only being seen by Lightroom

Just did a shoot last night and my R6 can only be seen by Lightroom. My Mac mini doesn’t show it as an external anything and neither does photomechanic. On ingest it doesn’t show it either. Tried rescan etc. Only Lightroom shows it plugged in. 

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