Canon Community

Photonmaster · 04-15-2025

I have removed and reinstalled the app.I sign in with my email address and then click on "Need a new password"I receive the reset password link via email. However, after typing in my new password, first name, language and country, selecting "Continue...

Photonmaster · 04-15-2025

I have a Canon USA account. No issue logging in there. On the Canon Connect app, I could not log in as there was an issue with the password. Requested a new password and click on the link received via email. I fill in the new password and "missing" i...

Photonmaster · 04-15-2025

Even when my camera is OFF, the red light on the back blinks occasionally every few minutes. When it does so, the lens seems to activate as I can hear it. Almost always, when I go to use the camera, the battery is dead. At first I thought it was beca...

Photonmaster · 04-18-2025

Hello everyone,Thank you for the replies. I went through your suggestions and here is what I found: Indeed, there was a 16:9 (I think) crop set. I don't every recall changing that as I'm not interested in this feature. I changed it to "Full" and the ...

Photonmaster · 04-15-2025

My mobile device is an iPhone 12. Latest updates applied: iOS 18.4

Photonmaster · 04-15-2025

I don't have any adapters. Just brand new lenses 16-28 (f2.8), 28-70 (f2.8) and 70-200 (f4). Now there are thick lines on the LCD panel, one at the top and one at the bottom. Every picture I take now has them while the earlier ones do not. I'm shippi...

Canon Community

User Statistics

User Activity

Canon Connect - Cannot Reset Password - Cannot Log In

Canon Connect cannot reset password

EOS R6 Mark II, Does not shut off - always dead battery

Re: R6 Mk II Does not shut off - always dead battery

Re: Canon Connect - Cannot Reset Password - Cannot Log In

Re: R6 Mk II Does not shut off - always dead battery