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Resolved! EOS R7 Unable to install firmware update 1.8.0

I'm using a card reader on my Windows 11 machine to install this current update. The screen showing update firmware?  1.7.1  --> 1.8.0 The OK box is grayed out.  The file name is EOSR7180.FIR (72,819,808 bytes)

SLF by Contributor
  • 850 Views
  • 2 replies
  • 0 likes

Impossible to save on DPP

Hello, I'm having the same problem saving DPP files on my Mac OS 26 again.- Cmd + S = the application crashes with the attached error report.- Cmd + Shift = the following message appears: "Unable to access the file."- Cmd + D = the JPG is saved, but ...

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Thoughts on Content Transfer Professional

I've recently been experimenting with Canon's content transfer professional app.  https://app.ssw.imaging-saas.canon/app/en/ctp.html  The app runs on your mobile device and can be used to add metadata / captions to images and video. It works with man...

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My (personal) problem with how Camera Connect uploads images

Please correct me if any of what I say is incorrect. I believe that when images are uploaded via Camera Connect on iOS, they are added to Photos.  Then they go from Photos to Canon’s cloud.  And then potentially to your home server.  I don’t want all...

pedz by Rising Star
  • 495 Views
  • 3 replies
  • 4 likes

EOS Utility 3 Does not synchronize time with t7i

I use the EOS utility to tether a T7i (and a T5i) to a PC, but I have never been able to get the time settings to work. Any of the 3 choices (notify for 1 min, match computer time, do nothing) do not work. When the time changes, I always get the erro...

GZIKOS by Apprentice
  • 361 Views
  • 4 replies
  • 0 likes

Resolved! DPP4 : Unable to save CR2 images after processing.

Hello everyone,I'm having trouble saving CR2 images. When I try to save after work, Digital Picture Processing (DPP) crashes every time.DPP 4.21.11 on Mac OS 26.Has anyone else experienced this problem?Thanks for your help. 

Resolved! EOS R7 firmware update file size is wrong

Hi all,  Not having done a software update before I've read up on the procedure and one article mentioned checking the file size before proceeding.   I understand from the Canon website that the most recent update should be 73,665 KB but after downlo...

Terryw1 by Apprentice
  • 1117 Views
  • 6 replies
  • 0 likes

Filtering criteria not showing up in DPP

I am having this issue with filtering my photos in DPP. When i open a folder with photos and turn the filter on, no specific criteria for filtering are show in the UI. For example when i choose "Rating", the only option is "All" even tho there are di...

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panvica by Apprentice
  • 667 Views
  • 8 replies
  • 0 likes
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