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DPP with a different cameras

I have DPP on my computer at work I use with my rebel T3i. I just bought a Mark 3 EOS 5d and when I tried to download raw photos with DPP I can see the photo in utiltys but when I download it all I get is a big X.

Image Browser Compatibility EOS 60D & Powershot

I have been using a Powershot 710is and A520 for the past several years, with Zoombrowser, until I got a new computer with WIndows 8, 64bit..  After that Zoombrowser wouldn't work properly, so forced to use Windows 8 picture stuff . Purchased the EOS...

Resolved! "Runtime Error in Zoombrowser EX

I am using a current edition of Canon ZoomBrowser EX that was working perfectly until I took out the first CF card and inserted another.  I then got a "Runtime Error" message, which extended to "Memory Card Utility has stopped working." Message also ...

I cant fully download Image Browser EX..

I am having trouble fully downloading Image Browser EX, i only get to 80%.. Got a message about Microsoft silverlight but when I tried to download Silverlight got a mesage that the latest version was already downloaded. I then uninstalled it (Image B...

Jmax by Apprentice
  • 5622 Views
  • 3 replies
  • 1 likes

Cluttered up ImageBrowserEX

I have two, sometimes three copies of the exact image in ImageBrowserEX. This makes using the program almost too frustrating to use. Is there a way to de-clutter ?  Why is it doing this? I've loaded images into it from a media card. Thanks for any as...

Airy by Apprentice
  • 4973 Views
  • 1 replies
  • 0 likes

CameraWindow--Gone?

I've had a Powershot S80 for a number years now, and it has worked quite finely.  I recently had to switch to Windows 8.1 (64). I've downloaded the current version of Zoombrowser EX, but it doesn't seem to initiate any transfer utility that is simila...

ImagebrowserEX does not load pictures

Recently I bought a new Canon Eos 6d. With it came Canon's Imagebrowser EX software. It installs alright, but when I start it, it asks for default folders to load pictures from. I select a folder, press OK, then it starts searching for the pictures o...

wouter by Apprentice
  • 7850 Views
  • 2 replies
  • 0 likes

Trying to get started with EOS Software

After downloading the EOS softward on my wife's Mac, I clicked on EOS Utility and the popup said "Cannot be used with this version of the operating system."  I don't know what my next step is.  Any help? Thanks!

download DPP 3.9.3 without CD

Hello.  I'm a registered user but upgraded to Windows 7 and now don't have my DPP photo editing program.  I can't find my CD either.  I've been trying for hours to get a download but unable to find anything.Thanks for your help.

dstempf by Apprentice
  • 13260 Views
  • 3 replies
  • 1 likes

MX920 remove image

Hello I have installed the software to my PC I don't mind the canon toolbar but I don't want the image poping up on the desktop, how can I turn it off.Thanks 

Ford by Apprentice
  • 5383 Views
  • 3 replies
  • 0 likes

Resolved! How do you automatically geotag images using Map Utility

I am using a 6D to create a GPS log file but I want to geotag images from other cameras.  According to the manual and help files there should be an automatic way to geotag these images based on their time stamp.  Unfortunately, I can not get the "fou...

murphyrl by Apprentice
  • 6706 Views
  • 4 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II