Canon Community

I had this problem after my purchase of the new R5 about 18 or so months ago. I was given a procedure to check what version of s/w was installed, and was told there was an update. (I recall being puzzled why the newest version wasn't installed before...

After I purchased the R5, I immediately had focusing problems with my long lens. I have an Canon adapter to use my older lenses. I was told I needed to upgrade my R5 software, and after I managed that, the focusing issue disappeared. After several mo...

I have downloaded a newer version of Adobe DNG Converter. I have an old 7.1 and later version on my MacBook Pro that I used to convert CR2 5D Mark III files. I have downloaded 15.3 and later on a new PC to convert CR3 files from my R3 camera. But, wh...

Bought a Canon R5 thru their upgrade program when my 5D Mark III was unrepairable. Now in New Zealand and experiencing AF failure a lot on both Canon "legacy" 70-200 2.8 and Tamron "legacy" 28-75 2.8.Comments? I want Canon to know this in case it's a...

I have the EOS Utility on my old Mac running OS X 10.7.5 that worked for my 5D Mark III. I note that it works for my new R5 when I shoot in .jpg, but not when I shoot RAW. Is there a EOS Utility version that I can get on this Mac that will allow me t...