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C80 - SDI output resolution during playback

Hi All, I just received my C80 and am learning it. I noticed something peculiar. I am shooting in UHD 3840x2160 @ 59.94 fps. I have the camera connected to a Blackmagic Hyperdeck via SDI which is configured to accept this signal.When recording footag...

Resolved! Channel 2 of EOS C300 Mark II not working properly

Hi, I was wondering if anyone has had an issue with channel 2 of the canon C300 mk2 cameras. I can see the signal coming in and can monitor it via headphones, but all I get when I listen to the recoding is a very faint and distorted sound I can barel...

Resolved! Canon PTZ CR-N300 not working with a PoE+ switch

Hello -We recently bought 3 units of Canon PTZ CR-N300 cameras for media streaming. We want to integrate these cameras with our existing network, which is powered by a Cisco Catalyst 3650 48-port Gigabit switch with 390W PoE+ IP base. However, when w...

daustaz by Apprentice
  • 1093 Views
  • 6 replies
  • 1 likes

Resolved! Unable to register EOS R5 C

Recently I've purchased the R5C from Amazon from a verified seller. The product came with original box and accessories. There's no issue with the camera its self but I'm having a problem registering it to my Canon account. It's stating originally the...

bdlayers by Contributor
  • 748 Views
  • 2 replies
  • 0 likes

Canon HF-G40 Auto White Balance ?

Hi, I recently upgraded my Canon HF-G10 camcorder to an HF-G30. I was considering the HF-G40 but a very good deal came up on a new HF-G30 that seemed too good to pass-up. Automatic White Balance (AWB) on the HF-G10 was, in my opinion, very good - ada...

Inapickle by Rising Star
  • 7379 Views
  • 14 replies
  • 0 likes

XF605 - Firmware fixes needed

Note to admins/moderators:  PLEASE DON'T SHADOWBAN OR HIDE THIS by sticking it behind my previous posts the way you did wth my last one.  THAT DOESN'T HELP ANYONE. I finally got my XF605 working with FTP transfer and other networking functions but al...

JLP by Apprentice
  • 252 Views
  • 0 replies
  • 0 likes

C70 sensor dust

I purchased a second hand c70 a few months ago and the previous owner sent the unit to Canon to have the sensor cleaned (there was an eyelash behind the IR cut filter) and now I have what appears to be dust on the sensor. I tried cleaning it with sen...

Problem with XF305 colors

I have a product that was working well, but suddenly there was an issue with the white back.A factory reset was done on the camera, but the same problem persists.This is supposed to be white.This is supposed to be white. Thank you all.

c1a5e9af-2f9b-495e-abf4-a6bcbdd2741b.jpg Capture.PNG
SHATA by Apprentice
  • 212 Views
  • 0 replies
  • 0 likes

EOS C400 support for XF-AVC in 6K

This may be a silly ask but is there a reason why the c400 camera does not support 6k XF-AVC format? From what I know the XF-AVC codec is proprietary to Canon so they could easily give this camera the capability. I work primarily with a client who pr...

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