01-24-2025 04:13 PM
Hi,
I have a new canon r5c that I just purchased. I am having issues with the Set A and Set B modes for the custom white balance. When I point at my grey card, I have made sure it covers enough of the screen and when I select the white balance modes nothing happens. I have seen videos of other R5C's and I notice the white balance will start to blink as its searching/setting the white balance. It seems like I have tried everything. When I select either mode, this white balance in the corner of the screen does not blink or do anything. It just stays at 5600k the entire time. I saw another video that someone said you need to make sure you have not messed around with any of the custom profile settings under clog 3. I even reset it to make sure there wasn't anything that I did. I am unsure what to do here. Please let me know if anyone else has had this issue. Thanks!
Solved! Go to Solution.
01-24-2025 05:36 PM
For whatever reason, I reset my cameras programmable buttons and now it works again. I hope if this happens to anyone else this can help them.
01-24-2025 05:36 PM
For whatever reason, I reset my cameras programmable buttons and now it works again. I hope if this happens to anyone else this can help them.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.