cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon PTZ CR-N300 not working with a PoE+ switch

daustaz
Apprentice

Hello -

We recently bought 3 units of Canon PTZ CR-N300 cameras for media streaming. We want to integrate these cameras with our existing network, which is powered by a Cisco Catalyst 3650 48-port Gigabit switch with 390W PoE+ IP base. However, when we connect the CR-N300 camera to the switch, it doesn't turn on, even though the switch is successfully powering other PoE-enabled devices.

Is there any documentation from Canon that explains how to configure the CR-N300 to work with a PoE+ switch? Alternatively, do you have any recommendations for network switches that are compatible with this type of camera, aside from Cisco switches?

Thank you!

Dayo.

0 REPLIES 0
Avatar
Announcements