I purchased a second hand c70 a few months ago and the previous owner sent the unit to Canon to have the sensor cleaned (there was an eyelash behind the IR cut filter) and now I have what appears to be dust on the sensor. I tried cleaning it with sen...
I have a product that was working well, but suddenly there was an issue with the white back.A factory reset was done on the camera, but the same problem persists.This is supposed to be white.This is supposed to be white. Thank you all.
This may be a silly ask but is there a reason why the c400 camera does not support 6k XF-AVC format? From what I know the XF-AVC codec is proprietary to Canon so they could easily give this camera the capability. I work primarily with a client who pr...
We are using the Canon CR-N300 with autotracking for our church services. Everything feels very smooth right up until we turn autotracking on, at that point when it finds the face it quickly moves to it. Is there a way to smooth this part? Where it f...
Is the rear select dial on the c80 customizable like the c70?
Is it possible to view the CR-N300 camera tally info over NDI? (For example, when pulling up the NDI feed in NDI Studio Monitor?) I can get the physical tally light on the camera to work (see first pic), but the tally lights in Studio Monitor are not...
I have been using an xa10 to video events for about 3 years. Recently I have noticed that the audio and video are not in sync. Whether I use the internal mic or an external mic, hooked to the "mic terminal", the audio and video are not in sync. An...
Greetings,I've always been uncertain about what weight/size lens needs support on Canon Cinema cameras. I know it can vary based on being static on a tripod versus run and gun. Specifically, can I use a Canon RF 24-105mm f/2.8 on my C400 without lens...
Greetings,Is there a way to adjust the size and position of the image in the C400 LCD monitor? There's a lot of excess black that it would be nice to fully use. Also, the image is offset to the right rather than centered in the monitor.Thanks, James
Does the XA50 support "Jam-Sync" of Timecode from a generator like one of the Tentacle devices or do I have to have a unit on each camera?
Hello, I'm working with a PTZ (CR-N500) and using visca commands to control it. I seem to remember that panning left (counter clockwise) use to give me pan motor positions in negative, but currently the positions are coming out as positive ...
Can anyone assist me with the settings for shooting with the R5C using a greenscreen background? I tried it, but when I got to post-production, I wasn't pleased with the results. I've had no trouble shooting with a greenscreen using my other cameras ...
Hi all, I'm a documentary filmmaker with a Canon C70. I'm trying to use the C70 with the CN-E30-105mm T2.8 L S and a Mount Adapter EF-EOS R 0.71x, but I'm getting a lot of vignetting with the widest focal lengths. Is this normal?
I cant download 3.99 GB mp4 files from my SD Card on my XA70 camera. All other file sizes download fine, including 2.86 GB size files. I have tried external 6-1 card readers and directly from the USB on camera to PC. I can watch the clips on the came...
Hi folks,After a few very enjoyable years using the Vixia HF R800 I finally upgraded to prosumer camcorder world and opted for the XA40.Most of my microphones are currently 3.5mm rather than XLR. So although I'll update those in time too for now I ne...
